Job description

General Statement of Duties: Perform minor repairs and general maintenance of the Family Center. Ensure preventative plans are developed and implemented. Ensure quality of life standards are met and life expectancy of equipment is reached.

Worker Category: Full -Time/ Exempt

Location/Travel: On-Site

Schedule: Mon - Fri, 1pm - 9pm

Job Responsibilities

· Perform routine minor plumbing and carpentry tasks, such as repairing a leaky faucet, repairing drywall, and painting surfaces.

· Inspect public areas for maintenance concerns and cleanliness and promptly report findings to the supervisor.

· Sweep, vacuum, wet mop, shampoo, and/or wax flooring; clean bathrooms, dining room, windows, glass doors, and hard surfaces; remove and dispose of trash.

· Monitor and keep clean outside entrances, walkways, parking lot, neighboring alley, and entry from 5th Ave; maintain grounds by mowing, mulching, trimming, and watering.

· Assist with moving, loading, unloading and storing supplies, furniture and equipment.

· Complete maintenance work orders in a timely manner; set up and break down multi-purpose rooms for meetings and other functions.

Performance Expectations

• Plan and meet deadlines

• Demonstrate initiative

• Maintain high standards of cleanliness and safety

• Coordinate and communicate effectively

• Model professionalism and problem-solving

• Support organizational values

Qualifications

· Education: High school diploma or GED required.

· Experience: Two years’ experience performing custodial duties.

· Required Knowledge, Skills, and Abilities: Basic understanding of building systems and equipment, such as plumbing. Knowledge and experience with basic maintenance equipment and carpentry tools. Strong verbal communication skills. Dedication to excellent customer service. Ability to remain calm in a stressful environment. Ability to suspend judgment about people in crisis. Ability to maintain client confidentiality. Commitment to and aptitude for working in a team environment

Core Competencies

· Adaptability: Responds to change with a positive attitude and a willingness to learn new ways to accomplish work activities and objectives.

· Communication: Communicates well, delivers presentations, has good listening skills. Communicates effectively with others regarding various tasks, concerns and ideas.

· Decision Making: Makes effective and timely decisions. Takes thoughtful approach when considering options, seeks input from others, make difficult decisions.

· Problem Solving: Identifies and analyzes problems weighing the relevance and accuracy of available information. Strives to understand contributing factors. Generates and evaluates alternative solutions.

· Teamwork: Accountable to team, works to meet established deliverables, appreciates view of team members, respectful.

Required Trainings:

· Employee Health and Safety Learning Program

· Equipment Training as assigned to advance skills

· Various Social Services training as assigned to effectively serve clients

Physical Demands: Must be able to perform extensive standing and walking and lift up to 50lbs. regularly with assistance; to transport and stock assigned supplies and materials; to pick up from vendors and deliver stock and materials, including to clients upon request as well as transport clients and their belongings. Must be able to bend, stoop and reach materials (must be able to climb a standard ladder up to 16 feet in height. Must be able to operate equipment and drive a motor vehicle. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Job Type: Full-time

Pay: $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)

• Dental insurance

• Disability insurance

• Employee assistance program

• Health insurance

• Life insurance

• Paid time off

• Parental leave

• Referral program

• Retirement plan

• Vision insurance

Schedule:

• Evening shift

• Monday to Friday

Skill(s):

• Must have strong customer service and great communication skills.

Education:

• High school or equivalent (Required)

Experience:

• Custodial: 2 years (Required)

• Plumbing: 2 years (Preferred)

• Drywall: 2 years (Preferred)

• Carpentry: 2 years (Preferred)

Shift availability:

• Evening Shift (Required)

Ability to Commute:

• Columbus, OH 43219 (Required)

Ability to Relocate:

• Columbus, OH 43219: Relocate before starting work (Required)

Work Location: In person

Job description

General Statement of Duties: Responsible for welcoming and engaging families, guests and volunteers as they enter the program, overseeing daily activities, and providing information and referral services to Family Center families. Providing families with needed materials.

This position is considered “essential” personnel in times of hardship, such as extreme weather conditions and /or other emergencies.

Worker Category: Full/Part-Time/Non-Exempt

Location/Travel: On-Site

Schedule: Sunday & Monday 6am to 2pm, Tuesday-Thursday 2pm to 10 pm

Job Responsibilities

· Engage and orient clients as they enter the program

· Create an atmosphere of safety, cleanliness, and support within the YWCA Family Center

· Provide guidance, support and general supervision of families in the Family Center

· Maintain clear and precise documentation; Document pertinent activity in daily shift log; Document pertinent family activity for Case Managers as appropriate; complete all forms in a thorough manner; Document unusual incidents on the appropriate form

· Assist volunteers and visitors through friendly and helpful engagement and by directing interactions as needed.

· Model professionalism and problem-solving behavior for clients, staff, and community.

· Attend and participate in staff meetings as scheduled and/or necessary.

· Identify opportunities for professional development and attend trainings and seminars as requested by supervisor.

Performance Expectations

· Attend all scheduled shifts, arriving at the scheduled time, unless other arrangements are made

· Develop and maintain positive collegial relationships with Family Support staff, as well as staff from other departments

· Practice active listening and de-escalations skills consistently

· Maintain ethical standards as outlined in the Ethics Code consistently

Qualifications

· High school diploma or GED required. Associate’s Degree in Human Services or equivalent experience strongly preferred. Minimum of 3 years of experience working within a social services setting. Experience working with vulnerable or at-risk populations preferred.

· Ability to multi-task in a fast-paced environment; Observation and confrontation skills to recognize and interrupt inappropriate behavior among residents and/or staff; Commitment to and aptitude for working in a team environment.

· Proficient with basic computer activities, email, internet, and Microsoft Word.

· Demonstrated dependability, maturity and initiative, and the ability to handle crisis situations and accomplish tasks assigned with minimal supervision.

· Ability to set and observe appropriate personal limits and boundaries, especially with respect to shelter residents.

· Must have valid Driver’s License and Reliable Transportation

Core Competencies

· Accountability: Accountable for meeting deadlines regarding communication to all departments, establishing priorities to provide excellent customer service, and ensuring that the essential work of the shift is completed properly

· Adaptability: Responds to change with a positive attitude and a willingness to learn new ways to accomplish work activities and objectives

· Dependability: Maintains good attendance and punctuality record; works independently to accomplish shift tasks

· Conflict Management: Good listener, committed to finding solutions to problems, works well with difficult people

· Job Knowledge: Understands facets of job, aware of duties and responsibilities, and keeps job knowledge current

Required Trainings:

• Employee Health and Safety Learning Program

• Various training as assigned to effectively enhance skills

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Regularly required to sit; stand; walk; use hands; climb or balance; stoop; talk and hear. The employee may occasionally lift up to 50 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Job Type: Full-time

Pay: $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)

• Dental insurance

• Employee assistance program

• Health insurance

• Life insurance

• Paid time off

• Parental leave

• Referral program

• Retirement plan

• Vision insurance

Schedule:

• 8 hour shift

• Day shift

• Evening shift

Education:

• High school or equivalent (Required)

Experience:

• Customer support: 3 years (Required)

• Social services: 3 years (Required)

Language:

• Bilingual (Preferred)

Shift availability:

• Day Shift (Required)

• Evening Shift (Required)

Ability to Commute:

• Columbus, OH 43219 (Required)

Ability to Relocate:

• Columbus, OH 43219: Relocate before starting work (Required)

Work Location: In person